All American Relocation Services
All American moving & storage, Inc is a full service moving and storage company. Our office and field personnel have over 75 years of experience in the National moving industry specializing in various moves from Fine Art relocation cross-country to local residential moves within New York City and beyond.
At All American we maintain a system wide commitment to delivering the highest quality service to you. We provide ourselves on providing the most comprehensive and innovative relocation and storage services.
Relocating of any description takes a great amount of time and expense involved in relocation; it is imperative that all parties involved understand who is responsible for what. Every customer has special needs that must be satisfied. The whole process of moving can take several months. Many decisions must be made as you shop and design the new home or office, arrange to leave the old one, look for a new bank, school, doctor, etc. - and try to accomplish everything within budget. The closer you get to moving day, the more psychological and emotional stress take their toll on you - and rightfully so.
When the moving day arrives and it's all happening in front of you, things can start to feel overwhelming. It's understandable; your private items are out of your house and on the truck, you are leaving your home and neighborhood...it can feel like everything is out of your control. But don't worry, with All American on board, you will relax and you may even enjoy the move!
What to Expect from a Good Moving Company
At times customers don't know what to expect from a moving company. Here is a list of what All American considers the customer's "bill of rights" - all the services a customer deserves and should look for from his mover.
Complete, accurate information and explanation about the upcoming move. The more informed a customer is, the fewer potential problems. In our opinion, an informed customer is an asset to a mover.
A trained and certified sales representative. The representative must be available 7 days a week to solve any problems that arise before, during and after the move. A good estimate should be at most within 10% of the final cost of the move.
A uniformed moving crew that is trained, courteous, motivated and experienced. The All American moving team should be an organized group who work methodically and efficiently. Your goods should be perfectly wrapped and moved in an organized manner into the truck, with nothing left unwatched in the process.
Clean, well-maintained trucks designed to move household goods. This will reduce the chances of damage and increase the efficiency of the move. All trucks should be air-ride and, obviously, cleaned daily.
Proper moving equipment. A sufficient amount of up to date packing material must be available to conduct all moves safely and smoothly.
Prompt, courteous post-move services, especially on Long distance relocation. The customer should expect a phone call after the move to verify that it was completed to his or her satisfaction. If any damage has occurred, the mover must respond in a professional manner. Regulations allow a mover 120 days to solve a claim, but it is in the best interests of both parties to settle the issue within 30 days.
Secure, climate controlled, professionally operated storage facility. It does happen at times that a moving customer may need emergency storage, short/ long-term storage or storage to consolidate his goods for long-distance shipment. Assuming the mover has storage facilities, they should be clean, protected by an effective security system and staffed by trained personnel to assure the safekeeping of your property. A climate-controlled environment is especially important where Fine Art etc. are concerned.
Punctuality of the movers. All pickups and deliveries should be on time.
An experienced & efficient management team is important. It is important that the people you are dealing with are sensitive to your relocation needs and are up to date with their services and equipment. Moving is a complex business therefore being kept informed is a priority for both the company and the customer. Experienced, professional and ethical managers help provide consistent, quality service to every customer.
Communication and Problem Solving
Moving is probably one of the most stressful times in a persons life. We at All American moving and storage guarantee that if a problem does arise then we will be there for you to find solutions to those problems. It is in our best interest to solve these problems as soon as they arise.
At All American we pride ourselves on the services we have provided to numerous companies across the United States of America and to Europe. References are available upon request from our offices. Here are extracts from letters received, of what some clients have noted in reference to All American moving & storage Inc.
Columbia University Bookstore wrote,
“ On the day of the move. The laborers were prompt, respectful, and clearly experienced”. “ I personally recommend All American moving & storage”.
Mr. Renshaw, General Manager.
Department of the Treasury,
“The move was accomplished in an orderly and timely manner”.
Mr. Reichin, Office of Law enforcement.
“I know that some of the requirements placed on your company by our building were unusually difficult, and that the constant phone calls from me and Rock must have driven you crazy. Nevertheless, you were continually patient and courteous with us, and rather than get fed up, you always seemed willing to do whatever it took to make this move as easy as possible”.
Mr. Fechner, Norton/Connolly Productions.
Take advantage of our renowned relocation services and benefit from the most sophisticated transportation technology in the industry
We offer various types of moves.
Please click the one you are most interested in all the way below:
At All American we specialize in a range of relocation services, one of which is Overseas. Over the years we completed relocation services to Canada,
Europe and Eastern Asia.
If you would like more information, please use some of the links below
to further help you in your search for the right information for your
upcoming moving needs.
As part of this relocation type, please read the following, which further illustrates our specialized services and moving equipment.
Good Service needs are:
All American Drivers:
Are trained to handle your relocation, from the pick up to the delivery location.
Have extensive experience in the handling and transportation of specialized property.
Have extensive knowledge in a large variety of moves, e.g. Piano relocation & fine art etc.
All American Foremen:
Coordinate with drivers to ensure that all shipments arrive on-time and in good condition
Coordinate with the people at each point of the move to ensure that the loading and unloading go smoothly.
Coordinate with drivers to ensure that the utmost care is taken whilst transporting the merchandise to and from the locations
Ready to handle any problem that may arise
All American movers:
Fully trained to assist with many types of relocation and other specialized requirements that may be necessary
Fully trained for using the correct packing equipment for the job at hand
Easily recognizable from their All American uniforms
Courteous and polite
All American Equipment:
Air-ride vans with a suspension system that guarantees safe transport
Power lift gates
Wide doors, also located on the side, for heavy and large piece
Climate controlled trucks, (& storage facility, if needed), to maintain specific temperature and humidity levels inside the van to protect sensitive cargo
All American Other services:
Specialized packing materials and service
Climate controlled warehousing available
Whether you're moving high-value electronics, sensitive computer equipment or delicate works of art, All American relocation services have the transportation capabilities you need. Our climate-controlled fleet is specially equipped to control and continuously monitor the climate inside the van. Other features of this service are listed below.
Climate Control Features . . .
Specific temperature and humidity levels can be set.
Periodically throughout the trip, the on-board computer system measures and records these temperature and humidity levels.
A record of these climate readings is available to you when your shipment arrives, so you can verify that the proper environment has existed en route.
If you wish to call us directly, please do so at 1-800-989-6900 and ask for our overseas relocation department.